Your Privacy Is Our Responsibility
Your personal information is fully secure at 9bd9 — we protect your privacy through SSL encryption and strict data protection policies.
This privacy policy describes how the 9bd9 platform collects, uses, stores, and protects your personal information. By using this site, you are considered to have accepted the terms of this policy. Please read it carefully.
1 Introduction & Scope of Policy
9bd9 is a secure and reliable online betting platform operated for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") applies to all pages, services, and operations of the https://9bd9.lat website.
In this policy we have clearly stated what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. If you have any questions about any part of this policy, please contact our support team.
2 What Information We Collect
Collecting certain specific information is necessary to create an account, carry out betting activity, and complete financial transactions on the 9bd9 platform. Details are outlined below:
2.1 Information You Provide Directly
When you register on our platform or use our services, the information you provide directly includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Preferred payment method details (bKash, Nagad, Rocket, Upay or bank account number)
2.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Pages visited and time spent
- Cookies and session data (see details below)
- Referral source (where you came from)
2.3 Transaction-Related Information
Information related to financial activity that we keep on record:
- Deposit and withdrawal history
- Betting history and game activity
- Bonus usage records
- Transaction date, time, and amount
3 Purpose of Using Information
9bd9 uses your personal information only for specific, legitimate, and necessary purposes. We never use your information for excessive or irrelevant purposes.
- Account creation and identity verification
- Processing financial transactions and preventing fraud
- Age verification (to confirm 21+)
- Providing customer service and technical support
- Improving platform security and performance
- Meeting legal and regulatory obligations
- Ensuring responsible gaming
- Informing you about relevant promotional offers (with your consent)
Important: 9bd9 never sells your information to third parties or shares it with marketing agencies. Your personal information is used solely to operate our services.
4 Information Sharing & Disclosure
We handle your personal information with great care. Information may be shared with third parties only in the following circumstances:
4.1 Service Provider Partners
Our trusted technology partners for payment processing (bKash, Nagad, Rocket, Upay and bank transfers), technical infrastructure, and security services may access limited information. They operate under strict confidentiality agreements and may use this information only to provide the specified services.
4.2 Legal Requirements
Information may be disclosed in response to court orders, valid requests from law enforcement agencies, or other legal obligations. In such disclosures we always provide only the minimum information required.
4.3 Fraud & Security
We reserve the right to share relevant information with appropriate authorities for the purpose of preventing financial fraud, money laundering, or other illegal activities.
5 Cookies & Tracking Technology
The 9bd9 website uses cookies and similar tracking technologies. These are small text files stored in your browser that help improve the performance of our platform.
5.1 Essential Cookies
These cookies are essential for managing login sessions, security verification, and core platform functions. They cannot be disabled, as the site does not work properly without them.
5.2 Functional Cookies
These cookies are used to store your language preferences, display settings, and improve the user experience. They make your repeat visits more convenient.
5.3 Analytics Cookies
Analytics cookies are used to understand how our platform is being used. The information collected is anonymous and aggregated — it does not identify any specific individual.
Cookies can be disabled through your browser settings, though this may limit some functionality of the site.
6 Data Storage & Security
9bd9 takes industry-standard technical and organisational measures to protect your personal information.
SSL Encryption
All data transmissions are secured by SSL/TLS encryption, which keeps your information hidden from third parties.
Secure Servers
Your information is stored in secure data centres where strict access controls are maintained.
Limited Access
Only authorised personnel can access your information, and they are bound by confidentiality agreements.
Regular Audits
Our security systems are regularly reviewed and updated to protect against the latest threats.
6.1 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations and resolve disputes.
7 Your Rights
You have certain important rights over your personal information that 9bd9 respects and upholds:
- Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: You have the right to request correction of any inaccuracies in your information.
- Right to Erasure: In certain circumstances you may request deletion of your personal information, except for information retained to meet legal obligations.
- Right to Restrict Processing: In certain circumstances you may request that processing of your information be restricted.
- Right to Withdraw Consent: Consent given for marketing communications may be withdrawn at any time.
- Right to Lodge a Complaint: If you are not satisfied with how we use your information, you have the right to lodge a complaint.
To exercise any of the above rights, contact us at [email protected]. We will process your request within a reasonable time.
8 Protection of Minors
9bd9 is operated for persons aged 21 and over only. We do not knowingly collect any personal information from minors. Our identity verification process ensures that only adults can use our platform.
If we become aware that a minor has inadvertently provided their information, we will immediately delete that information and close the associated account.
9 Third-Party Links
Our platform may occasionally contain links to third-party websites. These external sites have their own privacy policies and are outside our control. We recommend reading their privacy policies before visiting those sites. 9bd9 bears no responsibility for the use of your information on these external sites.
10 Changes to the Policy
9bd9 may update this privacy policy from time to time. If the policy changes due to improvements to our services, legal changes, or any other reason, this page will be updated and the "Last Updated" date at the top of the page will be changed.
For significant changes, we will notify you by email or via a notification when you log in to the platform. Continued use of the platform after a change is considered acceptance of the updated policy.
We recommend visiting this page regularly to stay up to date with the latest policy.
11 Responsible Gaming & Personal Information
9bd9 gives the highest priority to responsible gaming. Using information about your gaming activity, we can identify problematic gaming patterns and provide support where needed. Information is used for this purpose solely for your protection.
If you want to set your own gaming limits or use self-exclusion, please visit our Responsible Gaming page. Our support team is available 24/7 to help.